Welcome to the Mortgage Partnership Finance® Spring 2026 Newsletter

This newsletter is created for FHLBank Boston members who are active Participating Financial Institutions (PFIs). Active PFIs are those that sell mortgages to FHLBank Boston and/or are servicing loans previously sold. Through this newsletter, we aim to keep you informed and engaged with updates and developments relevant to your participation in the MPF Program.

MPF Website Relaunch: Enhanced User Experience

On February 2, 2026, the MPF Provider launched a newly updated website at the same familiar address (www.fhlbmpf.com). The content is better organized and designed to deliver a more intuitive and modern experience.

​The redesign delivers a more intuitive navigation structure and a modern look and feel, making it easier to access the resources you need efficiently across both desktop and mobile devices. Additionally, the MPF Guides were moved from PDFs to fully searchable webpages, offering an improved browsing experience.

​Be sure to subscribe to MPF Communications from the provider to stay on top of program improvements, guide changes and system enhancements.

Customer Service Portal Improvements

Don’t forget that the MPF Provider has a dedicated customer service portal for PFIs. The portal offers PFIs a streamlined platform for submitting questions and communicating directly with the MPF Bank and MPF Provider, improving how PFIs interact with the MPF network.

In late 2025, the MPF Provider eliminated most group email boxes, further elevating the portal’s role as the primary contact channel. The portal provides a single centralized contact method to improve your experience with MPF. It provides improved tracking by having a case number assigned to tasks while avoiding the back and forth of email.

See this announcement for more information.

eMAQCSplus® updates

The eMAQCSplus system is increasingly being used by the MPF Provider to deliver improved experiences for both lenders and servicers. Here are some of the ways the system has been enhanced:

MPF Training Opportunities

The MPF Provider is committed to supporting both lenders and servicers through a variety of training initiatives. To ensure participants have access to the latest information and best practices, the Provider regularly hosts webinars on a range of relevant topics. These sessions are designed to enhance your understanding of the MPF Program and address specific areas of interest.

For those seeking flexibility, many of these webinars are made available On-Demand, allowing you to learn at your own pace and revisit material as needed. To view upcoming sessions or to register for a webinar that aligns with your interests, please visit the Webinars | MPF page.

FHLBank Boston Resources

FHLBank Boston recently announced updates regarding MPF Program Specialist assignments. By assigning a dedicated specialist to each PFI, we can provide the highest level of support and responsiveness. If you are unsure about which specialist is assigned to assist you, please email MPFInfo@fhlbboston.com. A team member will respond promptly to you.

MPF Live Events – coming to a city near you

FHLBank Boston is hosting several events throughout New England to bring together industry peers for an engaging discussion on housing investment opportunities and priorities. Choose the location and date that is most convenient for you.

Following the housing discussion in the morning, FHLBank Boston’s MPF team will discuss how to leverage the MPF Program to make homeownership more affordable, assist lower-income borrowers, and expand balance-sheet liquidity. The afternoon session is primarily designed for lenders interested in or already participating in the program.

Registration information, including the times and venue locations, is included when you click on the register button below. The complimentary events include continental breakfast, lunch, and parking.

Picture featuing smiling woman standing on the side of conference sinage for the 2025 New England Mortage Bankers Conference

Jennifer Cowles, CMB, Vice President, MPF Program Manager

Our MPF team participates in industry events throughout New England. Jennifer Cowles spoke at the New England Mortgage Bankers Conference in Newport, Rhode Island.

Shanda Pepin, Sr. MPF Program Specialist

FHLBank Boston is hosting the MPF – Mortgage Solutions for New England events throughout the region in 2026. At a session in Hartford, Connecticut, Shanda Pepin spoke about how to leverage the program. Registration and information about upcoming events is listed below.

Alexander Francione, MPF Program Specialist

Participants attending the MPF – Mortgage Solutions for New England event in Hartford, Connecticut, had an opportunity to hear from Alexander Francione, who spoke about program benefits.

    Register
    • March 31: Springfield College, Springfield, Massachusetts
    • April 7: Hotel Coolidge, White River Junction, Vermont
    • April 14: St. Anslem College, Manchester, New Hampshire  
    • April 28: College of the Holy Cross, Worcester, Massachusetts